TINJAUAN LITERATUR SISTEMATIS: ADOPSI PENGGUNAAN MS TEAMS (PANDANGAN PENGARUH SOSIAL UTAUT MODEL)
Abstract
This study analyzes the social influence on the adoption of Microsoft Teams using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. The method employed is a Systematic Literature Review (SLR), examining 51 relevant articles that discuss social influence and technology adoption. The results show that social support, interpersonal communication, and network size significantly affect an individual's decision to use Microsoft Teams. The article selection process follows the PRISMA methodology, with articles indexed in Q1 and Q2 Scopus journals. The findings indicate that social influences, such as recommendations from friends or colleagues, can enhance an individual's intention to adopt technology. These results provide guidance for policymakers to leverage social influence in promoting the adoption of collaborative technologies, contributing to productivity and collaboration in the education and economic sectors.
References
Alejandro Calderón., Mercedes Ruiz (2015)., A systematic literature review on serious games evaluation: An application to software project management, Computers & Education, Volume 87, Pages 396-422. https://doi.org/10.1016/j.compedu.2015.07.011
Afonso, C.M., Salgueiro, J.L., Franco, M.J., & González, M.D. (2012). The moderator role of Gender in the Unified Theory of Acceptance and Use of Technology (UTAUT): A study on users of Electronic Document Management Systems. https://idus.us.es/items/7f174e90-906d-4c65-bb7d-1c52d67e35a3
Davlembayeva, D.& Papagiannidis, S. (2024) Social Influence Theory: A review. In S. Papagiannidis (Ed), TheoryHub Book.
Eliza, F., Hakiki, M., Muhtaj, M., Putri, D. A., Hidayah, Y., Fricticarani, A., Fakhri, J., Arpannudin, I., Subroto, D. E., Sussolaikah, K., Hamid, M. A., Fadli, R., & Ramadhan, M. A. (2025). Game-D: Development of an Educational Game Using a Line Follower Robot on Straight Motion Material. International Journal of Information and Education Technology, 15(1), 49–58. https://doi.org/10.18178/IJIET.2025.15.1.2217
Halomoan, H., Hakiki, M., Ramadhan, M. A., Hidayah, Y., Fakhri, J., Aljamaliah, S. N. M., & Hamid, M. A. (2024). Integrating Principal Leadership and Teacher Roles with AI-Based ‘Merdeka’ Curriculum Innovation: The Quantitative Research. TEM Journal, 13(4), 3397–3404. https://doi.org/10.18421/TEM134-73
Hakiki, M., Fadli, R., Sabir, A., Prihatmojo, A., Hidayah, Y., & Irwandi. (2024). The Impact of Blockchain Technology Effectiveness in Indonesia’s Learning System. International Journal of Online and Biomedical Engineering, 20(7), 4–17. https://doi.org/10.3991/IJOE.V20I07.47675
Herlambang, A. D., & Dewanti, A. (2018). Minat nasabah dalam menggunakan layanan mobile banking. Jurnal Ilmiah Teknologi Informasi Asia, 12(1), 48–55. https://doi.org/10.32815/jitika.v12i1.227
Herlina, V., & Yacob, S. (2022). Systematic Literature Review: Hubungan Variabel Digital Marketing Terhadap Kinerja Pemasaran. Journal Publicuho, 5(1), 107–115. https://doi.org/10.35817/jpu.v5i1.23801
Joa, C. Y., & Magsamen-Conrad, K. (2021). Social influence and UTAUT in predicting digital immigrants’ technology use. Behaviour & Information Technology 41(2).1-19. https://doi.org/10.1080/0144929X.2021.1892192
Kuo, F., & Yen, C. (2009). The influence of social support on the acceptance of e-learning. International Journal of Information and Education Technology, 5(2), 113-116. https://doi.org/10.7763/IJIET.2015.V5.533
M., Hakiki, Halomoan, Fadli, R., Hidayah, Y., Zunarti, R., & Yanti, V. Y. (2024). CT-Mobile: Enhancing Computational Thinking via Android Graphic Design App. International Journal of Interactive Mobile Technologies (IJIM), 18(13), 4–19. https://doi.org/10.3991/IJIM.V18I13.47711
Petticrew, M., & Roberts, H. (2006). Systematic Reviews in the Social Sciences: A Practical Guide. Oxford: Blackwell.
Thompson, R. L., & Higgins, C. (2002). Adding users' perspectives and user-influenced factors to technology acceptance research. Journal of Information Technology, 17(1), 31-44. https://doi.org/10.1080/02683960210114859
Sastypratiwi, H., & Nyoto, R. D. (2020). Analisis Data Artikel Sistem Pakar Menggunakan Metode Systematic Review. 6(2), 250–257
Sulz, M. (2020). Kelebihan dan Keunggulan microsoft teams atau office 365. https://wayah-e.blogspot.com/2020/04/kelebihan-dan-keunggulan-microsoft-teams.html
Snyder, Hannah. 2019. “Literature Review as a Research Methodology: An Overview and Guidelines.” Journal of Business Research 104 (November): 333–39. https://doi.org/10.1016/J.JBUSRES.2019.07.039
Veeger, karel J. (1997). Pengantar Sosiologi Buku Panduan Mahasiswa . Jakarta: Pusaka Utama.
Venkatesh, V., Morris, M., Davis, S., & Davis, G. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27 (3). 425-478. https://doi.org/10.2307/30036540
Venkatesh, V., Thong, J.Y.L., Xu, X., 2012. Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quarterly: Management Information Systems, 36 (1), 157–178. https://doi.org/10.2307/41410412
Yang, K. (2010). Determinants of US consumer mobile shopping services adoption: Implications for designing mobile shopping services. Journal of Consumer Marketing, 27(3), 262–270. https://doi.org/10.1108/073637610110
Keywords | : |
Keywords:
UTAUT, SOCIAL INFLUENCE, MS TEAMS UTAUT, Social Influence, Ms Teams, Systematic Literature Review
|
Galleys | : | |
Published | : |
2025-04-01
|
How to Cite | : |
Purba, Y. K., Yoseppin, G., & Irwansyah. (2025). TINJAUAN LITERATUR SISTEMATIS: ADOPSI PENGGUNAAN MS TEAMS (PANDANGAN PENGARUH SOSIAL UTAUT MODEL). Jurnal Inovasi Pendidikan Dan Teknologi Informasi (JIPTI), 6(1), 164–172. https://doi.org/10.52060/jipti.v6i1.2653
|
Issue | : |
Copyright (c) 2025 Yuni Kasih Purba, Graciella Yoseppin, Irwansyah

This work is licensed under a Creative Commons Attribution 4.0 International License.