The Effect of Service Quality on BPJS Patient Satisfaction in the Outpatient Installation at RSU Sinar Husni Medan . HMaps [Internet]. 30 November 2025 [dikutip 14 Februari 2026];3(2):88-99. Tersedia pada: https://ejournal.ummuba.ac.id/index.php/HealthMAPs/article/view/3655