“The Effect of Service Quality on BPJS Patient Satisfaction in the Outpatient Installation at RSU Sinar Husni Medan ”. Journal of Health Management, Administration and Public Health Policies 3, no. 2 (November 30, 2025): 88–99. Diakses Februari 14, 2026. https://ejournal.ummuba.ac.id/index.php/HealthMAPs/article/view/3655.